Privacy notice
This notice explains what we do with your details when you contact Pay Later Flooring.
Who we are
Pay Later Flooring is run by [TO CONFIRM: company name, number and registered address]. Contact us at hello@paylaterflooring.co.uk.
What we collect
- Your name, postcode and mobile number when you book a visit.
- Your address, room measurements and floor choices at your visit.
- Which advert or website brought you to us (for example a Google, Facebook or TikTok click reference).
- Notes of calls and messages with our team.
Why we use it
- To arrange your visit, give you a quote and fit your floor (to take steps towards a contract with you).
- To set up and collect your payment plan, if you choose one.
- To understand which adverts work (our legitimate interest).
- To send you offers, only if you ticked the box to say yes. You can stop these at any time by replying STOP.
Who we share it with
Companies that help us run the service: website and database hosting, text messaging, Direct Debit collection (GoCardless) and the fitter who lays your floor. [TO CONFIRM: full list of processors.]
How long we keep it
[TO CONFIRM: retention periods for enquiries that don’t go ahead, and for customers.]
Your rights
You can ask to see, correct or delete your details, or object to how we use them. Email us at the address above. You can also complain to the Information Commissioner’s Office at ico.org.uk.